Question 1

What is A2 milk?

Accepted Answer

A2 milk comes from cows that naturally produce A2 beta-casein protein (instead of A1). This makes it easier to digest for many people. Our cows are indigenous breeds (Gir & Sahiwal) that produce A2 naturally.

Question 2

Is A2 milk really different from regular milk?

Accepted Answer

Yes, scientifically. A2 contains a different protein structure that many people digest better. If you experience bloating or gas with regular milk but feel fine with A2, you're likely A1-sensitive (not lactose intolerant).

Question 3

Can I give A2 milk to my baby?

Accepted Answer

A2 milk is often better for babies than regular milk. Many parents switch for easier digestion. Always consult your pediatrician for portions and recommendations specific to your child.

Question 4

How is A2 milk different from raw milk?

Accepted Answer

A2 refers to the protein type (genetic). Raw refers to processing. Our milk is both A2 AND raw (not pasteurized), which means it keeps all natural enzymes and nutrients.

Question 5

Is A2 milk more expensive?

Accepted Answer

Yes. ₹100/L vs ₹60–80/L for supermarket milk. But you're getting fresh A2 (delivered within hours) vs 5–10 day old A1 (processed). Plus, better digestion = better health = worth it.

Question 6

Can lactose-intolerant people drink A2 milk?

Accepted Answer

Many people think they're lactose intolerant but are actually A1-sensitive. Try A2 for 2 weeks — if bloating stops, you're A1-sensitive. If it continues, you may have true lactose intolerance.

Question 7

Is A2 milk available in supermarkets?

Accepted Answer

Rarely. 99% of supermarket milk is A1 from modern dairy breeds. A2 is specialty milk from indigenous breeds. We deliver it fresh.

Question 8

What is bilona ghee?

Accepted Answer

Bilona is the ancient hand-churning method of making ghee. We start with fresh A2 milk, make curd, hand-churn into butter, then slow-cook for 2–3 hours at low temperature. No chemicals. Just pure ghee.

Question 9

How much milk makes 1 kg of ghee?

Accepted Answer

Approximately 25 liters of A2 milk makes 1 kg of bilona ghee. That's why it's premium — lot of milk, lot of time, lot of skill.

Question 10

Why is bilona ghee more expensive than commercial ghee?

Accepted Answer

Because it's made right. Commercial ghee heats milk to 200°C+ in minutes, destroying nutrients. Bilona slow-cooks at lower temps for hours, preserving fat-soluble vitamins (A, D, E, K). You get what you pay for.

Question 11

Can I use ghee for high-heat cooking?

Accepted Answer

Yes! Ghee has a smoke point of 450°F (232°C) — higher than olive oil and coconut oil. Perfect for stir-frying, deep-frying, and tempering.

Question 12

Does ghee need to be refrigerated?

Accepted Answer

No. Ghee is naturally preserved. Store in a cool, dark place. It'll last 12+ months without refrigeration.

Question 13

Is ghee good for cholesterol?

Accepted Answer

Ghee raises HDL (good) cholesterol. It contains conjugated linoleic acid (CLA) and butyric acid — both linked to cardiovascular benefits. The issue is modern seed oils, not ghee.

Question 14

Can ghee spoil?

Accepted Answer

Real ghee (100% fat, no water) doesn't spoil. If it does, it wasn't pure ghee. Our ghee lasts 12+ months naturally.

Question 15

Is ghee safe during pregnancy?

Accepted Answer

Yes. Ghee is traditionally used during pregnancy in Ayurveda. Talk to your doctor for personalized advice.

Question 16

Are all your products hormone-free?

Accepted Answer

Yes. Every product comes from our hormone-free herd. No synthetic hormones. Ever.

Question 17

Are your products tested?

Accepted Answer

Every batch is lab-tested for: Bacterial count, Nutrient composition, Pesticide/hormone residue, pH & freshness, Purity. You can request lab reports.

Question 18

Do you use preservatives?

Accepted Answer

No. Our products are fresh, tested, and delivered quickly. No preservatives needed. If something claims to be 'natural' with preservatives, it's a marketing trick.

Question 19

Are your products organic certified?

Accepted Answer

We follow organic farming practices (no synthetic chemicals, pesticides, or hormones). But honestly, we exceed organic standards.

Question 20

What makes your paneer different?

Accepted Answer

Fresh A2 milk + food-grade citric acid (never vinegar) + careful pressing = creamy, soft paneer. Made daily. Most supermarket paneer is old, rubbery, and made from stale A1 milk.

Question 21

Is your curd probiotic?

Accepted Answer

Yes. Made with heritage starter cultures. Probiotic-rich. Good for gut health. Unlike commercial curd (often pasteurized dead bacteria).

Question 22

What's the difference between your buttermilk and store-bought?

Accepted Answer

Ours is hand-churned bilona buttermilk — fresh, probiotic, cooling. Store-bought is usually a byproduct of butter-making mixed with chemicals. Completely different.

Question 23

Do you deliver to my area?

Accepted Answer

We deliver to Delhi NCR, Gurgaon, Noida, Faridabad and surrounding areas. Check your pincode on our website, or WhatsApp us.

Question 24

What are your delivery times?

Accepted Answer

Morning delivery: 6:00 AM – 8:00 AM. Evening delivery: 4:00 PM – 6:00 PM. (Varies by area)

Question 25

Can I choose my delivery time?

Accepted Answer

Yes, within the morning or evening slot. Message us your preference.

Question 26

How do I place an order?

Accepted Answer

WhatsApp us, call, or fill the contact form. We'll confirm within 30 minutes and start delivery.

Question 27

Do you have a subscription option?

Accepted Answer

Yes! Weekly subscription gets you 10% discount. Order as much or as little as you want. No long-term contract. Cancel anytime.

Question 28

Can I pause my subscription?

Accepted Answer

Yes. Pause for 1–4 weeks, then restart. Just let us know.

Question 29

What's your minimum order?

Accepted Answer

No minimum. Order 1 liter or 10 liters. Whatever you need.

Question 30

What if I'm not home during delivery?

Accepted Answer

Message us in advance. We can adjust timing or leave with neighbors. Your preference.

Question 31

Can I return or exchange products?

Accepted Answer

Fresh milk/curd: Not returnable (perishable). If there's a quality issue, we replace it. Ghee/paneer/white butter: 24-hour return window if any issue.

Question 32

Do you offer corporate/bulk orders?

Accepted Answer

Yes! For offices, gyms, restaurants. Message us. Special pricing available.

Question 33

What payment methods do you accept?

Accepted Answer

Cash on delivery (COD), Digital payment (Paytm, Google Pay, bank transfer), Card on delivery (debit/credit).

Question 34

Are prices fixed or variable?

Accepted Answer

Prices are fixed. No surprise charges.

Question 35

Do you offer discounts?

Accepted Answer

10% for prepaid bulk orders (Rs. 10000 or more). Seasonal offers (WhatsApp for details).

Question 36

What if the price changes?

Accepted Answer

We notify 1 week in advance. You can adjust or pause.

Question 37

Can I get an invoice?

Accepted Answer

Yes, digital invoice sent via WhatsApp after every delivery.

Question 38

How do you ensure cows are treated ethically?

Accepted Answer

Every cow on our farm lives a full lifespan (12–15 years). No slaughter. No confinement. Pasture-grazed. Hormone-free. Antibiotic-free (except when genuinely sick). We treat them as family.

Question 39

Can I visit your farm?

Accepted Answer

Absolutely! Message us to arrange a visit. We're proud of what we do.

Question 40

How do you prevent antibiotic residue in milk?

Accepted Answer

Simple: We use antibiotics only when necessary (rare). When a cow is treated, her milk is withheld 7–14 days until she's fully clear. Every batch is tested for residue (zero tolerance).

Question 41

Do you use GMO feed?

Accepted Answer

Strictly No.
We only allow Pasture-grazing + organic supplementary Balanced feed.

Question 42

How long do your cows live?

Accepted Answer

12–15 years naturally. Compare to commercial farms (6–8 years). Ours live full, happy lives.

Question 43

What happens to old cows?

Accepted Answer

They retire on our farm and live out their natural lives. No slaughter. Ever.

Question 44

Are your cows grassfed?

Accepted Answer

Yes, pasture-grazed on natural grassland. Not grain-fed like commercial dairy.

Question 45

Do you test for pesticides?

Accepted Answer

Yes. Every batch tested for pesticide residue (zero detected). Our pastures are organic.

Question 46

How long does milk stay fresh?

Accepted Answer

Max 2 days in your fridge at 2–4°C. We deliver fresh , so you get maximum shelf life.
We must say, you shouldn't consume milk later than that as milk nutrition is inversely propotional to time (More the time, Lesser the nutrition).

Question 47

Can I freeze milk?

Accepted Answer

Yes. Frozen milk lasts 3 months. Thaw in fridge overnight.

Question 48

How do I store ghee?

Accepted Answer

Cool, dark place (no refrigeration needed). 12+ month shelf life. If it solidifies in winter, that's normal — warm it up.

Question 49

Is your milk pasteurized?

Accepted Answer

No, it's raw milk. This means: All natural enzymes preserved, Better nutrient absorption, More probiotic benefits. Must be stored cold. Some people prefer to boil it (your choice).

Question 50

Should I boil the milk?

Accepted Answer

Your choice. We recommend boiling if: You're immunocompromised, You're feeding young children, You're concerned about pathogens. Otherwise, cold storage is safe.

Question 51

Is your milk tested for pathogens?

Accepted Answer

Yes. Daily testing. Zero pathogens detected. But we recommend boiling for extra safety.

Question 52

Can I make paneer/curd with this milk?

Accepted Answer

Yes! This milk is PERFECT for paneer and curd. Supermarket milk often doesn't set properly (too processed).

Question 53

How do I know if milk has spoiled?

Accepted Answer

Sour smell, sour taste, or curdling. Our milk doesn't need to be smelled — fresh milk has a sweet, clean aroma.

Question 54

Is A2 milk suitable for IBS?

Accepted Answer

Many IBS sufferers report better digestion on A2. Give it 2–4 weeks. Also, raw milk is naturally better for gut health (probiotic bacteria).

Question 55

Is ghee safe for people with high cholesterol?

Accepted Answer

Yes. Ghee raises HDL (good) cholesterol. It's the seed oils that cause problems. Talk to your doctor.

Question 56

Can I use ghee for weight loss?

Accepted Answer

Ghee is calorie-dense but supports metabolism and hormone health. Use in moderation as part of a balanced diet.

Question 57

Is raw milk safe?

Accepted Answer

Our raw milk is lab-tested daily with zero pathogens. Safer than many pasteurized milks. But always store cold and handle with basic hygiene.

Question 58

Can pregnant women consume A2 milk?

Accepted Answer

Yes. A2 milk is nutritious and often better tolerated during pregnancy. Talk to your gynecologist.

Question 59

Is ghee good for skin?

Accepted Answer

Yes! Internally, fat-soluble vitamins support skin. Externally (abhyanga massage), it nourishes skin. Traditional practice backed by modern science.

Question 60

Can diabetics consume our products?

Accepted Answer

Yes. These products don't spike blood sugar. Ghee actually supports better insulin sensitivity. Consult your doctor for portions.

Question 61

How is your milk different from supermarket A2 brands?

Accepted Answer

Most 'A2' brands are pasteurized, often processed, and shipped from far away. Ours is fresh (delivered within hours), raw (enzyme-rich), and from our own farm.

Question 62

Why is your ghee more expensive than brand X?

Accepted Answer

​Not Expensive. We can say it gives more value than others. Also difference in process of manufacturing  and efficiency. Who so ever efficient will give more value.

Question 63

Is there a quality difference between morning and evening milk?

Accepted Answer

Slightly. Morning milk is richer (cows graze all night). Evening milk is more fresh. Both are A2 and excellent. Pick your preference.

Question 64

My milk curdled unexpectedly?

Accepted Answer

Possible reasons: Stored above 4°C (move to coldest part of fridge), Mixed with acidic food (tomato, lemon), Boiled too quickly, Already reached natural end of shelf life. Message us — we'll help.

Frequently Asked Questions

About A2 Milk & Its Benefits

About Bilona Ghee & Production

About Our Full Product Range

Delivery, Subscription & Ordering

Payment & Pricing Questions

Our Farm Practices & Ethical Standards

Storage, Safety & Usage

Health Questions

How We Compare

Issues & Solutions

Still Have Questions?